Frequently Asked Questions
Answers to common questions about eye care and visiting our hospital.
Billing
Do you accept insurance or cashless facilities?+
Please contact the hospital directly with your insurance or TPA details, and our team will guide you regarding the available payment and reimbursement options.
Cataract
What are the common symptoms of cataract?+
Common symptoms include gradual blurring of vision, glare or halos around lights, faded colours and frequent changes in spectacle power. Cataract usually develops slowly and painless. An eye examination is needed to confirm the diagnosis.
Children
When should a child have their first eye examination?+
A baseline eye examination is generally recommended in early childhood, and earlier if parents notice squinting, sitting very close to screens, frequent eye rubbing or any visible eye misalignment. Early detection supports normal visual development.
General
How often should I get my eyes checked?+
Adults with no symptoms are generally advised to have a comprehensive eye examination every one to two years. People with diabetes, a family history of eye disease, or existing eye conditions may need more frequent check-ups as advised by their eye specialist.
LASIK
Is LASIK suitable for everyone?+
No. LASIK suitability depends on factors such as age, stable spectacle power, corneal thickness and overall eye health. A detailed pre-operative assessment is essential before any laser vision correction is recommended.
Retina
Why is retinal screening important for diabetic patients?+
Diabetes can damage the small blood vessels of the retina (diabetic retinopathy), often without early symptoms. Regular retinal screening helps detect changes early, when treatment is most effective at protecting vision.